Welcome to our website! We take care of your privacy. This privacy policy explains how we collect, make use of, and maintain information collected from you via our estimating and takeoff services in Hawaii. Please read through this to understand how your data is handled.
What Information Do We Collect?
As you access our website or services, we collect various kinds of information. Some of it you give us directly, and the rest we collect automatically as you use our site. Here’s a list of what we collect:
- Information you give us: Personal identification information includes name, e-mail, telephone number, business name, and street address, along with various other details provided during a contact with us when our forms are being filled in or a quote request.
- Information Used for Payment: If our services were paid for, then it includes credit card information with the credit card number; we process the same but don't store the same.
- Usage Information: We collect information about how you use our website, including which pages you visit and how long you stay on them. This helps us improve our services.
- Cookies and Tracking: We collect information about how you use our website using cookies and other tracking technologies. A cookie is a small file that we store on your device when you visit our site. You can manage or disable cookies in your browser settings if you prefer.
How Do We Use Your Information?
We use your information to provide and improve our services in different ways. Here’s how we use it:
- We collect, use and disclose your personal information to provide services such as producing estimates and take-offs as well as delivering the service that you ordered.
- We use your email address or telephone number to contact you with questions, to update you, or to assist.
- We will also collect the information so that we can analyze how people are using our site and services. This empowers us to improve them.
- To Process Payments: In order to complete a secure transaction, your payment details will be used.
- To Personalize Your Experience: we may use your information to display to you the most relevant service or updates based on your interest.
- To Send Marketing: If you consent to marketing emails, we will continue sending you newsletters and promotion emails. You may withdraw such permissions anytime.
How do we keep your information secure?
We take your private data into high value. These are the ways whereby we protect them:
- Encryption: sensitive information such as the credit-card number transmitted across the web with an encrypted message to make it safe.
- Access Control: Only the people in our organization with a "need to know" can access your information to do their jobs.
- Safe Servers: The servers in which we store your data are guarded against unauthorized access.
- Regular Audits: We regularly review our security practices to make sure they stay current and effective.
- We try to do our best to protect your data, but no system is completely secure. We can't promise you that your information is 100% safe. But we'll do our best to keep your information as safe as possible.
How Long Do We Store Your Information?
We retain your information for as long as we might need it, and then delete it securely. In the event you would wish that your information be deleted from our database, you may do that by contacting us anytime. Sometimes we’ll need to retain your data in order to respond appropriately to legal requirements.
Distributing Information
We do not sell or rent your data. However, we share it under the following circumstances:
- Service Providers: We may provide access to information about you to those partners who facilitate our provision of various services, such as our payment processor or hosting service.
- Legal Compliance: We can also disclose information about you when compelled by a legal request or when it is necessary to defend our rights or when there are other government or third-party requests.
- Business Transfers: Should we sell, merge, reorganize, or transfer it, your information may be transferred too. We also take privacy precautions in such transactions.
- With Your Consent: We can share your information with other businesses or partners for special offers or services if you consent.
Your Rights and Choices
You have rights regarding your personal information. Here’s what you can do:
- Access Your Information: You can ask for a copy of your personal information. If you want to update or correct it, just let us know.
- Erase My Information: You can request that we delete your information. In some cases, we're allowed to retain parts of the information because of legal reasons.
- Choose Out of Marketing: You can choose at any time to be opted-out of our marketing emails. If you would like not to receive marketing emails then just let us know.
- Withdraw Consent: Should we use your data based on your consent, you can withdraw your consent at any time.
Children's Privacy
However, we do not offer our services to anyone under the age of 13. Further, we are not involved in the collection of any information from children without the consent of a parent or guardian. In case we are informed that we have collected any information relating to children, we will ensure that it is deleted. If you are concerned that your child’s information may be in our possession, kindly inform us.
Revision to the current privacy statement
We may update this Privacy Policy from time to time. We will then place the new version on the website and mention the date on the top part of the page. Kindly ensure that you refer to this page often as you continue with whatever you are doing.
So, this Privacy Policy may be changed or supplemented, and in such cases, it will be effective immediately and will prevail upon the use of our services. If you do not wish your information to be processed in such a manner, please cease to use our services and contact us for data erasure.
Contact Us
If, for any reason, you wish to access, correct, or delete the personal information that has been collected from you or have any questions or concerns about this Privacy Policy, please feel free to contact us through the contact information provided on this website or through email. It is always a pleasure to be able to help you.
Thanks for giving us a chance to serve you and entrust your important information to us. We maintain it very well and ensure that it is scarcely exposed to unauthorized personnel.